{"id":1950,"date":"2026-02-04T13:04:55","date_gmt":"2026-02-04T12:04:55","guid":{"rendered":"https:\/\/affittasardegna.it\/?page_id=1950"},"modified":"2026-05-06T15:01:47","modified_gmt":"2026-05-06T13:01:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/affittasardegna.it\/en\/termini-e-condizioni\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p><!-- HERO --><\/p>\n<div style=\"background: linear-gradient(135deg, #1B2A4A 0%, #111D35 100%); color: #fff; padding: 3rem 1.5rem;\">\n<div style=\"max-width: 800px; margin: 0 auto; text-align: center;\">\n<div style=\"font-size: 0.7rem; font-weight: 600; letter-spacing: 0.15em; text-transform: uppercase; color: #c9a84c; margin-bottom: 0.6rem;\">TRANSPARENCY AND CLARITY<\/div>\n<h1 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 2.2rem; font-weight: 400; line-height: 1.25; margin-bottom: 1rem; color: #fff;\">Terms &amp; <em style=\"color: #c9a84c;\">Conditions<\/em><\/h1>\n<p style=\"font-size: 1rem; color: rgba(255,255,255,0.7); max-width: 600px; margin: 0 auto;\">The rules, clear and surprise-free. Valid for all bookings on AffittaSardegna.it.<\/p>\n<\/div>\n<\/div>\n<p><!-- INDICE --><\/p>\n<div style=\"background: #f8f7f5; border-bottom: 1px solid #e5e3de;\">\n<div style=\"max-width: 800px; margin: 0 auto; padding: 2rem 1.5rem;\">\n<div style=\"font-size: 0.7rem; font-weight: 600; letter-spacing: 0.12em; text-transform: uppercase; color: #c9a84c; margin-bottom: 1rem;\">CONTENTS<\/div>\n<div style=\"display: flex; flex-wrap: wrap; gap: 0.5rem;\"><a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art1\">1. Introduction<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art2\">2. Booking and payments<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art3\">3. Price<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art4\">4. Booking changes<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art5\">5. Voucher<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art6\">6. Key handover<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art7\">7. Occupants<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art8\">8. Security deposit<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art9\">9. Complaints<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art10\">10. Liability<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art11\">11. Cleaning<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art12\">12. Pets and pools<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art13\">13. Cancellation<\/a><br \/>\n<a style=\"font-size: 0.82rem; color: #1b2a4a; text-decoration: none; background: #fff; border: 1px solid #e5e3de; border-radius: 4px; padding: 0.4rem 0.8rem;\" href=\"#art14\">14. Jurisdiction<\/a><\/div>\n<\/div>\n<\/div>\n<p><!-- CONTENUTO LEGALE --><\/p>\n<div style=\"max-width: 800px; margin: 0 auto; padding: 3rem 1.5rem;\">\n<div id=\"art1\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">1 \u2014 Introduction<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">AffittaSardegna is a company whose activities include managing its own and third-party holiday homes. AffittaSardegna acts in the name and on behalf of the property owner (whose name and personal details are stated in the booking Voucher), under a specific mandate agreement previously granted to it, tasked with managing the tourist rentals and performing the contract.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\">Any liability connected to faults, defects and\/or non-conformities of the rented property remains entirely with the owner. The Client must always refer to this 'Terms and Conditions' text which, by accepting it, they declare to fully know.<\/p>\n<\/div>\n<div id=\"art2\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">2 \u2014 Booking, payments and invoicing<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">The booking is confirmed only upon receipt of the confirmation email from AffittaSardegna. The Client must pay the deposit indicated in the booking form by bank transfer\/credit card within the stated terms. The balance must be paid in the manner and by the deadlines shown in the booking form.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\">For bookings made within the 30 days before the start of the stay, the price must be paid in full upon receipt of the form. Bookings are personal and may not be transferred to third parties without authorization.<\/p>\n<\/div>\n<div id=\"art3\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">3 \u2014 Price<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\"><strong style=\"color: #1b2a4a;\">The price includes:<\/strong> accommodation in good condition, normal consumption of gas, hot and cold water, electricity.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\"><strong style=\"color: #1b2a4a;\">It does not include:<\/strong> linens and bed\/bath linen in general, heating or air-conditioning costs, use of external facilities, the Tourist Tax (where charged by the municipality).<\/p>\n<\/div>\n<div id=\"art4\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">4 \u2014 Request to change the booking<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">AffittaSardegna is not bound to make the change as requested by the Client. The Client remains in any case bound to pay the agreed price. Any accepted changes entail additional costs borne by the Client.<\/p>\n<\/div>\n<div id=\"art5\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">5 \u2014 Voucher<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">After completing all payments, the Client receives a booking Voucher. Keys are handed over only on presentation of the Voucher, which contains all operational instructions on the place, time and method of check-in.<\/p>\n<\/div>\n<div id=\"art6\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">6 \u2014 Key handover and return<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">You must contact AffittaSardegna at least 14 days in advance to arrange the handover. Arrival is scheduled <strong style=\"color: #1b2a4a;\">between 5:00 PM and 8:00 PM<\/strong>; departure by <strong style=\"color: #1b2a4a;\">10:00 AM<\/strong> on the agreed day, with the accommodation in perfect order and cleanliness.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\">A Client who does not occupy the accommodation by 6:00 PM on the day after the start of the booking, without notice, is deemed to have withdrawn. No refund is due in case of late arrival or early departure.<\/p>\n<\/div>\n<div id=\"art7\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">7 \u2014 Number of occupants and their obligations<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">The property may not be occupied by more people than stated on the Voucher. An exceeding number is grounds for immediate termination of the booking without refund.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\">The Client is liable for any damage found during the stay and must provide AffittaSardegna with the ID document details of all occupants.<\/p>\n<\/div>\n<div id=\"art8\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">8 \u2014 Security deposit and damages<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">On key handover the Client pays the amount indicated in the Voucher as a guarantee fund. The deposit is returned on departure after inspection of the property, less any damages. In case of undeclared departure, the refund is made within 2 business days by bank transfer.<\/p>\n<\/div>\n<div id=\"art9\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">9 \u2014 Defects and complaints<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">Any defect or problem must be reported within <strong style=\"color: #1b2a4a;\">24 hours<\/strong> of handover. Complaints made after the end of the stay will not be considered. AffittaSardegna observes closing hours: reports after 7:30 PM are handled the next day from 9:00 AM.<\/p>\n<\/div>\n<div id=\"art10\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">10 \u2014 Limitations of liability<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">AffittaSardegna is not liable for: unavailability due to force majeure, inability to enjoy the sea due to natural events, theft, breakdown of non-essential appliances (considered essential: refrigerator, cooktop, water heater), interruption of public utilities.<\/p>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 0.8rem;\">Response times for breakdowns are <strong style=\"color: #1b2a4a;\">24\/72 business hours<\/strong>, excluding Saturday and Sunday. In summer, spare parts may take longer due to transport to Sardinia.<\/p>\n<\/div>\n<div id=\"art11\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">11 \u2014 Cleaning<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">The cleaning fee is indicated in the Voucher and is paid on handover. The accommodation must be returned clean and tidy. As a guideline, the penalties for non-compliance:<\/p>\n<div style=\"background: #faf8f4; border-left: 3px solid #C9A84C; padding: 1rem 1.2rem; margin-top: 1rem; font-size: 0.9rem; color: #555; line-height: 1.8;\">Cooktop not cleaned: \u20ac50 \u2014 Fridge not emptied\/cleaned: \u20ac50 \u2014 Oven not cleaned: \u20ac50 \u2014 Trash not disposed of: 50% of the security deposit<\/div>\n<\/div>\n<div id=\"art12\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">12 \u2014 Pets, noise and pools<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">In some properties pets are not allowed. The Client must check this before booking. An undeclared pet may result in refusal of the keys and loss of amounts paid. For pools, use by minors under 18 without adult supervision is prohibited.<\/p>\n<\/div>\n<div id=\"art13\" style=\"margin-bottom: 2.5rem; padding-bottom: 2.5rem; border-bottom: 1px solid #e5e3de;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">13 \u2014 Cancellation and withdrawal<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-bottom: 1rem;\">All cancellations must be communicated in writing to <strong style=\"color: #1b2a4a;\">info@affittasardegna.it<\/strong>. Cancellations by phone are not accepted.<\/p>\n<div style=\"background: #faf8f4; border-left: 3px solid #C9A84C; padding: 1rem 1.2rem; font-size: 0.9rem; color: #555; line-height: 2;\"><strong style=\"color: #1b2a4a;\">Standard rate:<\/strong><br \/>\nUp to 91 days before: 20% penalty<br \/>\nFrom 31 to 90 days before: 50% penalty<br \/>\nIn the last 30 days: no refund (100%)<\/div>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8; margin-top: 1rem;\">No-show: after 24 hours without written notice, the booking is deemed terminated.<\/p>\n<\/div>\n<div id=\"art14\" style=\"margin-bottom: 1rem;\">\n<h2 style=\"font-family: 'Playfair Display', Georgia, serif; font-size: 1.3rem; font-weight: 400; color: #1b2a4a; margin-bottom: 1rem;\">14 \u2014 Jurisdiction<\/h2>\n<p style=\"font-size: 0.95rem; color: #555; line-height: 1.8;\">For any dispute relating to bookings made on www.affittasardegna.it, the parties agree to and accept the exclusive jurisdiction of the <strong style=\"color: #1b2a4a;\">Court of Sassari.<\/strong>.<\/p>\n<\/div>\n<\/div>\n<p><!-- CTA FINALE --><\/p>\n<div style=\"background: #1B2A4A; color: #fff; padding: 2.5rem 1.5rem; text-align: center;\">\n<div style=\"max-width: 600px; margin: 0 auto;\">\n<p style=\"font-size: 1rem; color: rgba(255,255,255,0.7); margin-bottom: 1.5rem;\">Questions before booking? Our team is available every day.<\/p>\n<p><a style=\"display: inline-block; background: #fdc709; color: #1b2a4a; font-weight: bold; font-size: 0.95rem; padding: 0.85rem 2rem; border-radius: 6px; text-decoration: none; margin-right: 1rem;\" href=\"https:\/\/affittasardegna.kross.travel\/\">Book now<\/a><br \/>\n<a style=\"display: inline-block; background: transparent; color: #fff; font-weight: 600; font-size: 0.95rem; padding: 0.85rem 2rem; border-radius: 6px; text-decoration: none; border: 1px solid rgba(255,255,255,0.3);\" href=\"https:\/\/affittasardegna.it\/en\/contacts\/\">Contact us<\/a><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Trasparenza e chiarezza Termini e Condizioni Le regole del gioco, chiare e senza sorprese. Valide per tutte le prenotazioni su AffittaSardegna.it. Indice 1. Premessa 2. Prenotazione e pagamenti 3. Prezzo 4. Modifica prenotazione 5. Voucher 6. Consegna chiavi 7. Occupanti 8. Deposito cauzionale 9. Reclami 10. Responsabilit\u00e0 11. Pulizie 12. Animali e piscine 13. Annullamento [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-1950","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/pages\/1950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/comments?post=1950"}],"version-history":[{"count":0,"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/pages\/1950\/revisions"}],"wp:attachment":[{"href":"https:\/\/affittasardegna.it\/en\/wp-json\/wp\/v2\/media?parent=1950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}